In Foloosi payment gateway, You can issue a refund to the customer on or before 15days of transaction date. As a Foloosi merchant you can initiate a full/parital refund to your customer/client. Here you can see the step by step guide for refund on Foloosi merchant panel
Step1: Please open your merchant panel – https://www.foloosic.com/merchant
Step2: In a merchant you can see the menu for transactions -> Tap Transactions
https://www.foloosi.com/merchant/sales-report
Step3: In a transaction report, there you can find the transactions, that done by customer. In that transaction you can see the Menu of Action
Step4: Please click on View for any one of the transaction ID as mentioned in the above –> Click refund
Once you proceed for the refund, It will be initiated and the amount will revert back to customer account